Black Friday sale

Refunds And Returns

REFUNDS AND RETURNS

 

All returns for exchange must be for the entire quantity of tiles from the initial order. Partial returns, spares and leftover tiles will not be accepted for return or exchange. We suggest putting the tiles on gumtree or Facebook marketplace as someone local will come and purchase them. We do accept returns for an exchange only. Please choose carefully as refunds cannot be given after an order has been placed for change of mind. To assist customers in the decision-making process, we encourage you to utilize our 5 samples for $15 service, so you know exactly what you are getting prior to placing your order. 

All tiles can be exchanged within 30 days of delivery. Return shipping to Perfetto Livings is to be arranged and paid for by the customer. There is a 25% re stocking fee on any exchange. Perfetto Living commences orders immediately on order confirmation. Please choose carefully as refunds cannot be given after an order has been placed for change of mind. To assist customers in the decision-making process, we encourage you to utilize our 5 samples for $15 service, so you know exactly what you are getting prior to placing your order. We do offer exchanges within 30 days.

To be eligible for an exchange you must be a full paying customer. If you did not purchase the tiles, you are not eligible for an exchange. All returns for exchange must be for the entire quantity of tiles from the initial order. Partial returns, spares and leftover tiles will not be accepted for return or exchange. Please note - There is a 25% re stocking fee on any exchange.